Cut off time | All orders received before 5pm Monday to Friday will be processed on the same day and will be dispatched every/following Monday. Orders received on the weekend will be processed the next working day (Monday). For example; orders made after 6pm Monday will be processed Tuesday and will be dispatched Monday the following week, unless changed otherwise. Please made in mind that all of our products are made by hand in smaller batches. Our team will message you to confirm this.
If we are experiencing a high volume traffic of orders shipments will be delayed, please allow additional delays in transit for delivery during the festive season. If there are significant delays in shipment of your order, the team at @Kandila_c.co will contact you directly via email or update you on your social whereby possible. During the current COVID-19 pandemic, we may expect external courier/ postal delays that are outside of our control.